Privacy Policy

Last updated: July 15, 2026

1. Introduction

At AKNEX Digital ("AKNEX", "we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website or use our services.

By accessing our website or engaging our services, you agree to the practices described in this Privacy Policy.

2. Who We Are

AKNEX Digital is a global digital solutions agency headquartered in Norway, providing businesses worldwide with services including:

• Website Design & Development
• Custom Backend Development
• Search Engine Optimization (SEO)
• Social Media Marketing (SMM)
• Google Ads
• Meta Ads
• Email Marketing
• Lead Generation
• Branding & Marketing Consultancy

3. Information We Collect

Depending on how you interact with us, we may collect the following information.

Personal Information

• Full Name
• Company Name
• Email Address
• Phone Number
• Business Address
• Billing Information
• Project Requirements

Technical Information

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Referral Sources

Marketing Information

• Newsletter subscriptions
• Contact form enquiries
• Downloaded resources
• Marketing preferences

4. How We Collect Information

We collect information when you:

• Visit our website
• Submit a contact form
• Request a quotation
• Purchase our services
• Subscribe to our newsletter
• Contact us by email or phone
• Communicate through social media
• Interact with our advertising campaigns

We may also collect certain technical information automatically using cookies and analytics technologies.

5. How We Use Your Information

We use your information to:

• Provide our services
• Respond to enquiries
• Prepare quotations
• Manage projects
• Improve our website
• Personalize your experience
• Process payments
• Send important service updates
• Provide customer support
• Deliver newsletters and marketing communications (where permitted)
• Meet our legal obligations
• Protect against fraud and unauthorized activities

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience.

Cookies help us:

• Remember user preferences
• Understand website usage
• Measure marketing performance
• Improve website functionality
• Deliver relevant advertising

You can manage or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

7. Analytics & Advertising

We may use trusted third-party services including:

• Google Analytics
• Google Ads
• Google Tag Manager
• Google Search Console
• Meta Pixel
• LinkedIn Insight Tag
• Microsoft Clarity (where applicable)

These services help us understand website performance, improve user experience, measure campaign effectiveness, and optimize our marketing efforts.

8. Email Marketing

If you subscribe to our newsletter or marketing communications, we may occasionally send:

• Company updates
• Marketing tips
• Service announcements
• Promotional offers
• Educational content

You may unsubscribe at any time using the unsubscribe link included in our emails.

9. How We Protect Your Information

Protecting your information is important to us.

We implement appropriate technical and organizational measures including:

• Secure hosting environments
• Encrypted communications where applicable
• Access controls
• Secure coding practices
• Human-reviewed development processes
• Regular software updates
• Password protection
• Limited staff access to personal information

While we take reasonable precautions, no online system can be guaranteed to be completely secure.

10. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third-party providers only where necessary to deliver our services, including:

• Website hosting providers
• Payment processors
• Email marketing platforms
• Analytics providers
• Cloud storage providers
• Advertising platforms
• CRM systems

These providers are required to protect your information in accordance with applicable laws.

11. International Data Transfers

As an international agency, your information may be processed or stored in countries outside your own.

Where required, we take appropriate measures to ensure your information receives an adequate level of protection consistent with applicable data protection laws.

12. Data Retention

We retain personal information only for as long as necessary to:

• Deliver our services
• Meet contractual obligations
• Resolve disputes
• Comply with legal requirements
• Maintain business records

When information is no longer required, it will be securely deleted or anonymized where appropriate.

13. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict certain processing
• Object to marketing communications
• Withdraw consent where applicable
• Request a copy of your information

We will respond to legitimate requests within a reasonable timeframe and in accordance with applicable law.

14. Children's Privacy

Our services are intended for businesses and individuals aged 18 years or older.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove it.

15. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites.

Users should review the privacy policies of those websites before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our services
• Legal requirements
• Business operations
• Technology

The updated version will always be available on our website with a revised "Last Updated" date.

17. Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us.

AKNEX Digital
Email: info@aknexdigital.com
Phone: +47 94091496

Business Address:
Kråkstadveien 114A
1408 KRÅKSTAD
Norway